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Steena S.
23 July 2026Rated 5 out of 5.
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617 Lower Dandenong Road, Dingley Village VIC 3172
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The Australian Government’s published results for this home
Compared only with the government’s own targets, averages and national figures.
Rooms and prices
Greenwood Manor hasn’t listed its room types yet. Ask the home about rooms and prices.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Greenwood Manor in the 2026 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $14 a resident a day on food; the average for aged care homes was $16. January to March 2026.
Visit
Address
617 Lower Dandenong Road, Dingley Village VIC 3172
Visits are by arrangement with the home. Call Greenwood Manor to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Staff
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Greenwood Manor reported one on site around the clock in 9 of the 10 months reported, from September 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
617 Lower Dandenong Road, Dingley Village VIC 3172.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 5 out of 5.
Rated 5 out of 5.
Caring staff and pleasant outlook for residents
Our experience with Greenwood Manor has been deeply disappointing. When our loved one developed delirium due to infection, the focus quickly shifted from supporting their recovery to encouraging a move to another facility. This was despite our family being consistently present, cooperative, and responsive to the home's needs. While most of the staff were kind and professional, one particular head nurse was consistently abrupt and lacking in empathy, which added to an already stressful situation. Being asked to relocate someone during a period of medical vulnerability caused unnecessary emotional and financial strain. The lack of support and urgency made a difficult time even harder. We expected more compassion, communication, and a genuine commitment to care. Families shouldn’t have to push for basic understanding when their loved one is unwell.
Rated 4 out of 5.
Rated 5 out of 5.
I would highly recommend Greenwood Manor for families who want the best care for their loved ones . It’s a clean and homely environment. Both management/ nurses and staff meet the needs of each individual resident that is in our care .
Rated 5 out of 5.
Staffs are very rude and doesn’t have any manners how to treat and talk to people, treating people like a servant👎🏻👎🏻
Rated 5 out of 5.
Showing 10 of 26 reviews