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Smart770
12 July 2026Huge range. Nice staff. But just a bit too much to be considered bargains. Which is why you’d shop at such a store.
Loading the aged care home
400 Warrigal Road, Heatherton VIC 3202
Deposit (RAD) $750,000
Daily payment (DAP) $173.22 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Compared only with the government’s own targets, averages and national figures.
Rooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
The state-of-the-art Boollam Boollam Aged Care Centre has opened and, is Monash Health’s flagship residential aged care home located in Heatherton. Monash Health partnered with the Bunurong Land Council to name this home 'Boollam Boollam', which in a language of the Kulin Nation, refers to butterflies, a symbol of life changes and metamorphosis. Architecturally designed with 10 smaller houses, each with 15 private rooms with ensuite. The environment is designed to support individuals living with complex clinical care needs, including those living with dementia, mental health illness, severe disability and those requiring ageing-in-place support. As part of Monash Health, we ensure best-practice care is delivered in an environment that promotes independence, enjoyment of life and privacy. Set in an extensive garden setting with private areas for families and friends Monash Health is proud to offer this standard of accommodation and care support.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Boollam Boollam Aged Care Centre in the 2026 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Daily life
Breakfast is cooked fresh; Lunch is cooked fresh; Dinner is cook freeze, and all food is made on site. The home spent $25 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Overbed table, Built in wardrobe
The organisation that runs this home reports inclusive policies and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
400 Warrigal Road, Heatherton VIC 3202
Visits are by arrangement with the home. Call Boollam Boollam Aged Care Centre to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Staff
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Boollam Boollam Aged Care Centre reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
400 Warrigal Road, Heatherton VIC 3202.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Huge range. Nice staff. But just a bit too much to be considered bargains. Which is why you’d shop at such a store.
This facility advertises itself as the largest aged care facility in the country. Of course it's Aboriginal named and should come as no surprise that the above claim is a lie. It's not anywhere near the biggest at all. A H
Rated 5 out of 5.