EI
Estela I.
26 August 2025Rated 5 out of 5.
Loading the aged care home
13 Eagland Road, Cheltenham VIC 3192
Deposit (RAD) $600,000
Daily payment (DAP) $138.58 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Compared only with the government’s own targets, averages and national figures.
Rooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Cheltenham Parkside Care Community (formerly BlueCross Autumdale) is just a short distance from local clubs, amenities, and shopping precincts such as DFO Moorabbin and Westfield Southland.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Cheltenham Parkside Care Community in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $12 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Ensuite bathroom, Overbed table, Furnished room, Built in wardrobe, Pleasant decor
Visit
Address
13 Eagland Road, Cheltenham VIC 3192
Visits are by arrangement with the home. Call Cheltenham Parkside Care Community to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 37 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Cheltenham Parkside Care Community reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
13 Eagland Road, Cheltenham VIC 3192.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
We are extremely grateful to this wonderful place and amazing staff for looking after our mum. It is warm and inviting, newly renovated and has a lovely outdoor space. The staff are wonderful - management, nursing staff, care team, activities and the kitchen and maintenance teams too. Residents and are treated as an individuals and there are lots of interesting activities and outings to be a part of. The meals are nutritious and individual needs are well catered for. Our family are so happy we found Cheltenham Parkside
My 96 year old mother-in-law has been at Parkside since Feb 2025. We had been caring for her at home until she had a fall and ended up in hospital. From hospital she went to respite as she still needed additional help with activities of daily living. We realized as respite came to an end that taking her home was out of the question as she needed 24/7 care and with work and other commitments we weren’t able to give her this. Coming from an Italian family where we care for our elderly at home it was a very difficult decision to keep her in the nursing home. Sadly like many others I’ve only ever heard of the bad side of nursing homes but I have to say that we have been so impressed by the genuine care and compassion of everyone at Parkside. From management, nurses and carers they have gone out of their way to make sure mums needs were met, making her feel at home, comfortable, safe and even learning some common Italian words so they can communicate with her. So many wonderful staff, too many to individually mention. I love that we see the same familiar staff as they get to know our loved ones. This was another important aspect we considered when choosing a smaller facility. We hoped that there wouldn’t be lots of different faces coming from agencies who didn’t have a vested interest in the residents. Parkside looks and feels very homely. This is the primary reason we picked it. We thought if mum never gets back to her own home this is the next best thing. Mum has a beautiful room over looking the garden, her Italian channel in her room and the best care we could hope for. Well done to Mickel for his dedication in running an aged care facility that treats the elderly with love and respect. Fiona at the front desk always greets everyone with the biggest smile as do other staff. I think this too is a testimony to the environment when staff look happy to be at work despite the challenging, demanding, tiring job they have. I definitely rate this facility 5/5 and our family feels blessed that we were able to find such an amazing place.
this aged care home breaks every stereotype you might have. It doesn’t feel clinical or institutional at all as it honestly feels like a home. the environment is warm, and welcoming, which makes a big difference for both residents and visitors. even the team here is amazing. not only are they helpful, but they’re also proactive. you don’t have to chase anyone for updates or support; they’re always one step ahead, making sure residents are comfortable and well cared for. if you’re looking for aged care that prioritises dignity, comfort, and a sense of belonging, this is the place.
Mum has been here for 15 months and this place is exceptional. When she first moved in she was very unwell and placed onto palliative care. She was given the best quality care and continues to receive this to this day. The staff are all wonderful - management, nurses, care staff, lifestyle staff, kitchen, cleaning and maintenance. They are really like our extended family. Mum is always clean, well fed (good food and plenty of it) and her room is always tidy. We have met many other families in our time here, some whose loved ones have sadly passed on, and they all praise the place for the dedication and care shown by the entire team to their loved ones until their final days. The staff we met on day one are largely still here, which speaks to a quality establishment. Mum needs high level care and the staff are just superb. We are so grateful to have her in such a wonderful caring facility. Thank you to Mickel, Nabina and the outstanding team at CPCC!
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