32 Graham Road, Highett VIC 3190
Deposits (RAD) $825,000 to $1,045,000
Daily payments (DAP) $190.54 to $241.35 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Bert Newton Retirement Village in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated November 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $15 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Overbed table, Pleasant decor, Furnished room, Bedside table, Cooling and heating, Ensuite bathroom
Visit
Address
32 Graham Road, Highett VIC 3190
Visits are by arrangement with the home. Call Bert Newton Retirement Village to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 37 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Bert Newton Retirement Village reported one on site around the clock in 10 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
32 Graham Road, Highett VIC 3190.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Facility good and staff really try. The residence in the independent living facility make common areas down stairs both inside and out very unwelcoming for residence in higher care and their guest. It makes visiting parent uncomfortable. It feels like not all residents have equal rights or access. Community is for some only it seems.
Nice place that's where I want to stay when I'm older
On first inspection, I found everything about this village first class. I will be using it for respite in the future. No doubt about it.
Stop constantly delivering your marketing material in our letterboxes!! We have a BIG no junk mail sticker yet constantly receive your unsolicited marketing material!
The staff and management are exceptional, always happy to help with a smile. The highest level of care has been provided for my mum. I couldn’t be happier and love coming in everyday to visit mum & see all the wonderful residents and staff.
Promise everything , delivered nothing . Everything was great until we moved mum in. There was only one entry key given , the entry door system doesn't work . The split system makes horrendous noise. The underfloor heating in bathroom not working. There is no drainage on the outside pavements , so if it rains the paths are covered in water . Very dangerous . No one returns mums calls . Im really disappointed . I would think about alternatives
It is an excellent village where the “it has to be good enough for Mum” ethos reins.
This place is currently under construction.
