GH
Greg H.
26 April 2026Rated 5 out of 5.
Loading the aged care home
Unit 37/33-37 Mitcham Road, Donvale VIC 3111
Deposits (RAD) $710,000 to $1,150,000
Daily payments (DAP) $163.98 to $265.60 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
Do you manage this provider?
Claim this profile to manage details, respond to reviews, and access provider tools.
The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
As Australia’s largest independent not-for-profit aged care provider, Bolton Clarke is shaping the future of positive ageing. Our homes are welcoming and safe communities where lifestyle, social connection and individual interests are celebrated, and quality care comes from the heart. Greenview is a Signature home that provides high-quality aged care in a friendly, secure and comfortable residential environment. Our home provides the peace-of-mind of having a Registered Nurse on duty 24/7. Working together with you and your family, we provide personalised care that responds as needs change, including highly specialised care, with wellness programs created around your preferences. Greenview provides a comprehensive range of services like entertainment, technology, dining and lifestyle.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Bolton Clarke Greenview in the 2026 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2026 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $13 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Ensuite bathroom, Overbed table, Pleasant decor, Furnished room
Aboriginal Evang. Missions, Agnosticism, Albanian Orthodox, Ancestor Veneration, Ancient Church of the East, Anglican, Anglican Catholic Church, Anglican Church of Australia, Animism, Antiochian Orthodox, Apostolic Church (Australia), Apostolic Church of Queensland, Armenian Apostolic, Assemblies of God, Assyrian Apostolic, Assyrian Church of the East, Atheism, Aust. Aboriginal Trad. Religs., Baha'i, Baptist, Bethesda Churches, Born Again Christian, Brethren, Buddhism, Caodaism, Catholic, Chaldean Catholic, Chinese Religions, Christadelphians, Christian, Christian & Missionary Allnce., Christian City Church, Christian Life Churches Int’l, Christian Outreach Centres, Christian Revival Crusade, Christian Science, Church of Christ (Non-denom.), Church of Jesus Christ of LDS, Church of Scientology, Church of the Nazarene, Churches of Christ, Churches of Christ (Conf.), Community of Christ, Confucianism, Congregational, Coptic Orthodox Church, Druidism, Druse, Eastern Orthodox, Eckankar, Ethiopian Orthodox Church, Ethnic Evangelical Churches, Gnostic Christians, Greek Orthodox, Hinduism, Humanism, Independent Evang. Churches, International Church of Christ, Islam, Jainism, Japanese Religions, Jehovah's Witnesses, Judaism, Latter-day Saints, Liberal Catholic Church, Lutheran, Macedonian Orthodox, Maronite Catholic, Melkite Catholic, Nature Religions, New Apostolic Church, New Churches (Swedenborgian), No religion, Oriental Orthodox, Other Christian, Other Protestant, Paganism, Pantheism, Pentecostal, Presbyterian, Presbyterian and Reformed, Rastafarianism, Ratana (Maori), Rationalism, Reformed, Religious Science, Religious Society of Friends, Revival Centres, Rhema Family Church, Romanian Orthodox, Russian Orthodox, Salvation Army, Satanism, Serbian Orthodox, Seventh-day Adventist, Shinto, Sikhism, Spiritualism, Sukyo Mahikari, Syrian Orthodox Church, Taoism, Temple Society, Tenrikyo, Theosophy, Ukrainian Catholic, Unitarian, United Pentecostal, Uniting Church, Wesleyan Methodist Church, Western Catholic, Wiccan/Witchcraft, Worldwide Church of God, Zoroastrianism faith · The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
Unit 37/33-37 Mitcham Road, Donvale VIC 3111
Visits are by arrangement with the home. Call Bolton Clarke Greenview to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 37 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Bolton Clarke Greenview reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
Unit 37/33-37 Mitcham Road, Donvale VIC 3111.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 5 out of 5.
I wanted to take a moment to express my heartfelt appreciation for the incredible work done by the team at Greenview Aged Care Facility. They're truly exceptional in their care for residents and support for families. From the moment you walk in, the facility exudes warmth and elegance, making it feel like a true home away from home. The holiday decorations were particularly stunning, showcasing the team's dedication to creating a welcoming atmosphere. The nursing and personal care staff are outstanding – professional, compassionate, and always willing to go the extra mile. They treat each resident as an individual, knowing their names and stories. It's clear they genuinely care. The lifestyle team is equally impressive, tailoring activities to each resident's interests and passions. Whether it's a trip to the Immigration Museum or a visit to a local nursery, they ensure everyone is included and engaged. The chef and kitchen staff are amazing, serving delicious meals that are a pleasure to eat. They're always open to feedback and eager to accommodate special requests. What truly sets Greenview apart is their commitment to continuous improvement, actively seeking feedback from families and friends to enhance their service. I wholeheartedly recommend Greenview Aged Care Facility to anyone seeking respite or permanent care for a loved one. They're truly making a difference in the lives of those they touch.
My dear sister Lyn was a resident at Greenview for five wonderful years, and my other sister and I can’t speak highly enough of the care and kindness she received. From Kylie, the manager, to the warm and welcoming greeting from Allirah, Hesh, Lydia and the many lovely faces we saw every day – as well as the amazing kitchen staff, especially Shantha; the lifestyle team, Sharon, Liv and Martine; nurses; and personal care assistants – everyone made Lyn feel truly cared for and cherished. Lyn enjoyed her time at Greenview so much, thanks to the many activities, bus trips, and the special one-on-one moments she shared with other residents. The family was always welcomed with open arms and made to feel like part of the Greenview community. In the weeks leading up to her passing, the care from the PCA's and nursing staff was simply outstanding. They consistently checked in on us, making sure we were eating well and comfortable – nothing was too much trouble. Having been to other nursing homes, I can genuinely say Greenview stands out as a place of genuine warmth and compassion. Thank you all from the bottom of our hearts for making Lyn’s time at Greenview such a beautiful and memorable experience. And a special thank you to everyone who cared for me and my other sister during those final weeks—we are forever grateful for your kindness and support.
My dad entered Greenview on an Emergency Respite basis. He was diagnosed with end stage kidney disease at the start of the year and lived independlty at a retirement village, but when he deteriorated rapidly in September we had to find somewhere where he could be looked after. Greenview were very accommodating and accepted dad on short notice. Although he was only there for 4 weeks before passing away he was extremely well looked after and the staff were very caring, both to dad and to our family when we visited daily. When he did pass away my sisters and I were met with such love and understanding from the staff, which helped with our grief and the process that followed. I could not recommend Greenview more highly.
My Mum Gladys spent 4 wonderful years at Greenview Aged Care. She was hesitant to leave her home in Doncaster but it didn’t take long for her to totally embrace her new lifestyle at Greenview. It gave the family Peace of Mind knowing that Mum was getting 24/7 care & she was getting very well looked after. Mum loved all the activities at Greenview she especially loved playing cards, bingo, gardening, bus trip & happy hours. All the staff at Greenview adored our Mum & we can’t thank them enough for making Mum feel so very dearly loved & supported. Nothing was ever a trouble. A very big thank you to a special lady Liv who continued to make Mums days brighter. Mum passed away very peacefully at Greenview & we can’t thank everyone who works at this wonderful Aged Care facility enough. I will miss you all but have cherished memories to keep forever.
My Mum was a resident at Greenview until she passed from cancer. I cannot recommend Greenview enough for their compassion, empathy and high standard of care. There’s care and then there’s caring and the staff go above and beyond. I was able to sleep in my Mum’s room in her final days and they had a spare room at the time where my brother slept and we could use the bathroom to shower. They even fed us (the meals are wonderful) and checked on us regularly asking if there was anything they could do for us. They acted as palliative care, giving medication hourly so my Mum was comfortable, when the palliative care team wouldn’t come out on a weekend. I could go on and on…….. I can’t thank Katie, Caroline, Jesus, Simran, Montana and the rest of the staff for their incredible care of my Mum.
We cannot thank Shantha (Chef) and Liv (Lifestyle Coordinator) enough for making our private function for mums 96th birthday so very special and extra memorable. The room was beautifully decorated the table looked exquisite. The food was presented beyond our expectations and everything tasted absolutely delicious. Could not have asked for a better experience. Thank you to all the catering team! Greg, Connie & Family 🥰
Rated 1 out of 5.
Rated 5 out of 5.
Both my parents have been at Greenview for close to 3 years and it never ceases to amaze me how caring, kind and professional the staff are. From the Manager, to the laundry staff. They all know my parents by name, treat them with respect and understand their individual needs. We have regular meetings with The Manager, and care staff to re assess my parents need as their health declines, and their goal and ours is always trying to improve their life there.A special mention to the lifestyle team, who treat all the residents as individuals, and do their utmost to make their lives the best they can.
Showing 10 of 15 reviews