HB
Harmeetpal B.
19 July 2026Rated 5 out of 5.
Loading the aged care home
107 Andersons Creek Road, Doncaster East VIC 3109
Deposits (RAD) $610,000 to $895,000
Daily payments (DAP) $140.88 to $206.71 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Baptcare The Orchards Community is a modern aged care community located in Doncaster East providing residential and respite care for older people who can no longer live at home. Our warm and welcoming staff will have you feeling at home from the moment you arrive. As a resident, you will have your own private room and ensuite bathroom, along with access to our on-site services, beautifully maintained gardens, and shared common areas. There are numerous entertainment and lifestyle activities for you to enjoy or you may prefer to simply relax in the comfort of your own room. At Baptcare The Orchards, we deliver the highest quality of care and ensure all your needs are catered for. Residents also enjoy companionship offered through our pastoral care program and strong volunteer network. We're here to support you to live the way you want and you will always feel at home in our welcoming and inclusive community.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Baptcare The Orchards Community in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2022
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Baptcare The Orchards Community met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $14 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Overbed table, Furnished room, Bedside table, Built in wardrobe, Ensuite bathroom, Pleasant decor
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
107 Andersons Creek Road, Doncaster East VIC 3109
Visits are by arrangement with the home. Call Baptcare The Orchards Community to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 35 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Baptcare The Orchards Community reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
107 Andersons Creek Road, Doncaster East VIC 3109.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Rated 5 out of 5.
Thank you for the high quality of care shown to our Mother in her final year. It gave us peace of mind to know she was in such a well run setting. The staff were competent, responsive and kind, the rooms were always clean and filled with light, and the food was delicious! Thank you. We will be forever grateful.
Rated 3 out of 5.
The staff here in the nursing home are amazing. The care exceptional. Couldn't not find better anywhere. Fresh, clean, modern, tasteful, just a beautiful place.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 1 out of 5.
Rated 5 out of 5.
Rated 4 out of 5.
The most beautiful staff and community. My 96-year-old grandma has been here for two years, and she is so happy. We looked at so many places before choosing Baptcare, and we couldn’t be happier with our decision! She did not want to go to a home, and it was a difficult process getting her to leave her house. Once she settled in, she had a new lease on life. The staff gives her so much love and kindness; they almost feel like family to her. She is often overwhelmed by their care and compassion. I highly recommend this place—the staff are angels!!!!
Showing 10 of 63 reviews