TD
Therese D.
17 April 2025Rated 2 out of 5.
Loading the aged care home
8-12 Nolan Street, Frankston VIC 3199
Deposits (RAD) $450,000 to $550,000
Daily payments (DAP) $103.93 to $127.03 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
RAD $525,000
DAP $121.25 a day
Premium Single Private Room with Private EnsuiteRAD $550,000
DAP $127.03 a day
Premium Deluxe Single Room with Private EnsuitePrices as the facility states them. Confirm current prices and fees with the facility.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Frankston Nursing Home in the 2026 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2026 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated March 2023
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Frankston Nursing Home met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $15 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Ensuite bathroom, Overbed table, Furnished room, Pleasant decor, Built in wardrobe
The organisation that runs this home reports inclusive policies, inclusive activities and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
8-12 Nolan Street, Frankston VIC 3199
Visits are by arrangement with the home. Call Frankston Nursing Home to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 37 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Frankston Nursing Home reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
8-12 Nolan Street, Frankston VIC 3199.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Rated 2 out of 5.
I want to express my heartfelt gratitude for the exceptional care that your nursing stuff one in particular your EN jenny provides. Her blend of professionalism and genuine compassion is truly outstanding. Jenny consistently goes above and beyond, showing remarkable skill, patience, and kindness. Her dedication brings comfort not only to my aunt, residents also to their families. You should be incredibly fortunate to have her on your team. I was fortunate to met EN jenny on my visiting day as i was visiting my aunt i witness her kindness towards her. Thankyou EN jenny for your unwavering commitment to the well-being of our loved ones
Rated 4 out of 5.
Lots of room and very friendli
Looked after my father for a week on respite, but seemed ill equipped to work with people suffering from dementia
I would like to say thank you for the amazing care from all staff members who were extremely caring and loving towards my beautiful Nan.
My husband spent one week in respite in this facility this year. I found the staff had high anxiety, possibly due to the pandemic. I decided to remove my husband early because of the lockdown and because I felt staff did not understand his functional level. On discharge the nurse I met was extremely lacking in respect to me which I felt was was unwarranted and unprofessional considering she was, I think, an RN
My Mum has been at Frankston for 5 weeks now. The facility although older style has beautiful spacious indoor and outdoor areas with bay views upstairs. The staff have been wonderful and staffing ratios very good. The facility is clean and my requests for help have all been attended to. I have been many times both day and night and I have not seen any residents experiencing distress or being poorly attended to. The only faults are not enough activities, a lifestyle co ordination is needed and the food is quite fattening with rich sauces.
Rated 5 out of 5.
The pictures and vision statement DO NOT reflect the current state of this nursing home facility. I would not recommend any family to leave their loved one here.