SS
Symonil S.
26 January 2026Rated 5 out of 5.
Loading the aged care home
300 Golf Links Road, Narre Warren VIC 3805
Deposits (RAD) $350,000 to $650,000
Daily payments (DAP) $80.84 to $150.12 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
Do you manage this provider?
Claim this profile to manage details, respond to reviews, and access provider tools.
The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Casey Aged Care is a visionary aged care facility featuring first class accommodation, the latest technology and impressive views to surrounding parklands and landscaped gardens. We ensure the highest level of care is offered to our residents 24 hours a day in a comfortable and secure environment. Qualified carers, Nurses and Facility Manager are on hand to cater to resident requirements. Individual requirements will be considered in every area of care planning, including treatment and medication methods, religion, food preferences and leisure activities. Allied health professionals visit Casey on a regular basis. A range of specialist services are available to Casey residents, including podiatry, physiotherapy and music therapy.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Casey Aged Care in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated July 2023
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Casey Aged Care met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $14 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Overbed table, Built in wardrobe, Cooling and heating, Furnished room
The organisation that runs this home reports inclusive policies, inclusive activities and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
300 Golf Links Road, Narre Warren VIC 3805
Visits are by arrangement with the home. Call Casey Aged Care to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 22 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Casey Aged Care reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
300 Golf Links Road, Narre Warren VIC 3805.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Rated 5 out of 5.
Rated 5 out of 5.
Mum has been a resident in high care for over 5 years. It is a great facility with caring staff who always greet us with a smile. The home's management has been supportive and always available to answer any questions we may have. I can visit anytime and spend time with her in her room. One of my favourite things to do at the home is to take mum to their cafe for a milkshake or a cup of tea. Our family really appreciate the care and support they provide our mum. Thanks again, Casey Aged Care. Daniela
Rated 4 out of 5.
My beautiful mother passed away at Casey Aged Care early this week. The staff from management to nurses to carers and receptionist, kitchen staff and everyone in between all helped the end of life journey be as smooth as possible in such a sad time in our lives. Mum was treated with care, love, dignity kindness and gentle hands while also making sure dad was well looked after. My family and I are glad we chose Casey Aged Care.
I want to sincerely thank the facility and staff for their commitment to creating a safe and pleasant environment for all residents, including my father. I know this work is not easy, and during my visits I see the care, dedication, and compassion shown every day. Supporting so many residents with such varied needs is no small task, yet both the administrative and support staff do it with professionalism and kindness. Please know that your efforts are deeply valued and appreciated.
Rated 5 out of 5.
Rated 5 out of 5.
If it wasn’t for Carmel the lady at reception that is an obnoxious, intimidating never says Hello only talks to you in a very firm and angry manner if she has something negative to say to you . I would have given this place a 5 but due to her she makes this place look very unappealing!!!! I even asked my dad about her that goes and see’s my mother nearly everyday, and he said she as also made me ( My father) feel lower than lower. This is an elderly 82 year old man . I do need to thank the AMAZING Manager that is soo polite and kind!!!!! And the BEAUTIFUL CARERS that mum has that look after her but again Carmel!!!!! I believe needs to retire or leave her problems at home and be a professional Receptionist !!!!!!!! (I am a semi retired business women and would not of kept this women in my company for a day. )
My Mother in law has lived here for 5 months now and loves all the nurses and carers. All the staff and carers are great, from the friendly welcome at reception to the catering, domestic services, to the admin people. Cannot speak highly enough of the care here.
Showing 10 of 64 reviews