FB
Fred B.
26 January 2026Rated 5 out of 5.
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33-45 Blake Street, Reservoir VIC 3073
Deposits (RAD) $450,000 to $580,000
Daily payments (DAP) $103.93 to $133.96 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Aeralife Twin Parks is celebrated for its warm, friendly culture and vibrant community spirit. Nestled amidst expansive natural parklands, it offers a cosy, nurturing environment ideal for those who value a close-knit, smaller community. With a person-centred approach to care, residents are supported to make choices by being involved in everyday decisions about their care and daily life. We communicate openly and respectfully, and involve families and loved ones in line with the person’s wishes.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Aeralife Twin Parks in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated April 2026
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $13 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Bedside table, Built in wardrobe, Cooling and heating, Ensuite bathroom, Overbed table, Furnished room
The organisation that runs this home reports cultural safety, inclusive activities and inclusive policies in place across its homes (July 2024 to June 2025)
Visit
Address
33-45 Blake Street, Reservoir VIC 3073
Visits are by arrangement with the home. Call Aeralife Twin Parks to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 55 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Aeralife Twin Parks reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
33-45 Blake Street, Reservoir VIC 3073.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 5 out of 5.
They advertise they are 24/7 my mother uiis terminally ill. Should be referred to community pallstuve care fir tight supports. They are very nice people, clean building, modern lovely decorating but they changed the visiting rights to me no formality no writing no warning when pallative care is unrestricted. False advertise they don't allow other people to visit loved ones later in the evening or night. Then with a regular life no one can visit their loved one. When not oalltuve care they restruct biditing rights thats why they do not refer. And other rights for the patient even though they have good and are lovely people I'd hire. They have lovely building the question is what's deeper? It's my mother. She wants to go home. There's no rehab. No referal to pallatuve or aged care foe urgency. Ni rehab by TCP Austin. If she declines without having set herself up they will own her. How practical not to refer??? AUSTIN TCP failed protocol. It is not really the nursing home fault They are gebuinely lovely carers and the food is exceptionally good. Clean modern. Yet nursing home do not refer her to pallstive care when she is dying and do not abide by advertising 24.7 open times!
Clean, very friendly and helpful staff, MIL loves the food. Thank you for your care and support of our loved one.
Rated 5 out of 5.
Rated 5 out of 5.
We have been happy with the care our parents have received for the last 6 years. The improvements to the building food and staff are wonderful
Friendly staff, great atmosphere for my elderly aunt whom is a resident here. Would definitely recommend Aeralife Twin Parks as a fantastic aged care residence.
I live here at Twin parks as TCP client. I am happy here, I like food.Staffs are very good and supportive. They take care of me.
Never had any issues my brother is here
I am admitted here and care is great enjoying my stay very caring staff
Showing 10 of 11 reviews