GF
Grant F.
25 June 2026Andrews House Aged Care is a lovely centre, super caring friendly staff with lots of weekly activities for the in home elderly residents.
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42 School Road, Trafalgar VIC 3824
Deposit (RAD) $450,000
Daily payment (DAP) $103.93 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
50 bed purpose built home. Comprises 3 10 bed units and a 20 bed unit.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Andrews House in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2022
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Andrews House met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cook chill, and all food is made on site. The home spent $20 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Ensuite bathroom, Overbed table, Furnished room, Built in wardrobe, Pleasant decor
The organisation that runs this home reports inclusive activities, inclusive policies and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
42 School Road, Trafalgar VIC 3824
Visits are by arrangement with the home. Call Andrews House to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 49 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Andrews House reported one on site around the clock in 11 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
42 School Road, Trafalgar VIC 3824.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Andrews House Aged Care is a lovely centre, super caring friendly staff with lots of weekly activities for the in home elderly residents.
No choice of pharnacy, No choice of Dr. As excersising a right to either results in limited or NO CARE after accessing the facility offered at short notice it's become apparent why. This 1 had availability....Ambulance Vic won't attend unless the charge nurse says so. Local Dr's Refuses to see patient in the home & refuses to see patients in clinic SO in fact NO Dr. Is the final result & an offer to go elsewhere, As they know there are extensive wait lists to do so! Is only resolve so far. 90% off Govt pension and then pay for edible snacks as it's COLD foods from HOSPITAL or starve God forbid an ouring once a month but never to get a decent lunch they charge to bring in a special lunch once a week instead. Pharmacy has a chokehold on weather you get care or not & Dr. Well ya gotta get family to take you. IF YOU'RE ON CENTRELINK you better know someone with money to afford this one.
Andrew’s house is second to none as an aged care facility - caring staff, high respect for residents, responsive and engaged management, an excellent program of activities a beautiful garden setting and many extra support services including physiotherapist, visiting doctors, hairdresser and ministers of religion. It is a privilege to have my mother live there.
Rated 2 out of 5.
This facility is awesome and really welcoming and professional