Our father was a resident at VAC for nearly three years, and we cannot speak highly enough of the care he received. He personally chose the facility after being offered a virtual tour, and later made the very deliberate decision to spend his final days here rather than in hospital. That choice speaks volumes. The staff provided exceptional, compassionate care right through to the end. They knew him deeply, from his quirks, his preferences, his needs and treated him with dignity and kindness. We were especially touched that some staff members came to check on him even at the end of their shifts, daily. It meant more to our family than words can express. This is a team who truly care, not just professionally but personally. We will always be grateful to every single member of the VAC team for supporting our father and our family. We even joked with them that we’d see them again one day as residents ourselves and that says everything about the trust and respect we have for this place.
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