SB
Sayasa B.
26 May 2026Rated 5 out of 5.
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265 Heaths Road, Werribee VIC 3030
Deposits (RAD) $465,000 to $625,000
Daily payments (DAP) $107.40 to $144.35 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
As Australia’s largest independent not-for-profit aged care provider, Bolton Clarke is shaping the future of positive ageing. Our homes are welcoming and safe communities where lifestyle, social connection and individual interests are celebrated, and quality care comes from the heart. Located 40 minutes south-west of the Melbourne CBD, our Glendale home provides high-quality aged care in a friendly, secure and comfortable residential environment. Our home provides the peace-of-mind of having a Registered Nurse on duty 24/7. Working together with you and your family, we provide personalised care that responds as needs change, including highly specialised care and dementia support, with wellness programs created around your preferences. Glendale provides a range of lifestyle services along with regular social events and activities.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Bolton Clarke Glendale (VIC) in the 2026 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2026 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Bolton Clarke Glendale (VIC) met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $13 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Ensuite bathroom, Overbed table, Furnished room
Aboriginal Evang. Missions, Agnosticism, Albanian Orthodox, Ancestor Veneration, Ancient Church of the East, Anglican, Anglican Catholic Church, Anglican Church of Australia, Animism, Antiochian Orthodox, Apostolic Church (Australia), Apostolic Church of Queensland, Armenian Apostolic, Assemblies of God, Assyrian Apostolic, Assyrian Church of the East, Atheism, Aust. Aboriginal Trad. Religs., Baha'i, Baptist, Bethesda Churches, Born Again Christian, Brethren, Buddhism, Caodaism, Catholic, Chaldean Catholic, Chinese Religions, Christadelphians, Christian, Christian & Missionary Allnce., Christian City Church, Christian Life Churches Int’l, Christian Outreach Centres, Christian Revival Crusade, Christian Science, Church of Christ (Non-denom.), Church of Jesus Christ of LDS, Church of Scientology, Church of the Nazarene, Churches of Christ, Churches of Christ (Conf.), Community of Christ, Confucianism, Congregational, Coptic Orthodox Church, Druidism, Druse, Eastern Orthodox, Eckankar, Ethiopian Orthodox Church, Ethnic Evangelical Churches, Gnostic Christians, Greek Orthodox, Hinduism, Humanism, Independent Evang. Churches, International Church of Christ, Islam, Jainism, Japanese Religions, Jehovah's Witnesses, Judaism, Latter-day Saints, Liberal Catholic Church, Lutheran, Macedonian Orthodox, Maronite Catholic, Melkite Catholic, Nature Religions, New Apostolic Church, New Churches (Swedenborgian), No religion, Oriental Orthodox, Other Christian, Other Protestant, Paganism, Pantheism, Pentecostal, Presbyterian, Presbyterian and Reformed, Rastafarianism, Ratana (Maori), Rationalism, Reformed, Religious Science, Religious Society of Friends, Revival Centres, Rhema Family Church, Romanian Orthodox, Russian Orthodox, Salvation Army, Satanism, Serbian Orthodox, Seventh-day Adventist, Shinto, Sikhism, Spiritualism, Sukyo Mahikari, Syrian Orthodox Church, Taoism, Temple Society, Tenrikyo, Theosophy, Ukrainian Catholic, Unitarian, United Pentecostal, Uniting Church, Wesleyan Methodist Church, Western Catholic, Wiccan/Witchcraft, Worldwide Church of God, Zoroastrianism faith · The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
265 Heaths Road, Werribee VIC 3030
Visits are by arrangement with the home. Call Bolton Clarke Glendale (VIC) to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 38 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Bolton Clarke Glendale (VIC) reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
265 Heaths Road, Werribee VIC 3030.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 5 out of 5.
Deepa is brilliant She visits my dad every morning in Altona are really looks after him. She is very caring and professional and his favorite nurse Thanks Deepa and Bolton Clarke Rod Day
Apple and her staff at Bolton Clarke Glendale Werribee have been so good to me in palliative care. I couldn’t wish for any better treatment. I would recommend Bolton Clarke Glendale Werribee to anyone who needs to place someone in palliative care. They are simply the best and I have loved most time with them. The only reason that I am leaving is to be closer to my family so I’m going to Romsey Community Aged Care which is close to my two daughters and my son Neville thank you Apple and may God in circle you and your staff with his loving care and keep you safe in Jesus name I pray amen
Rated 4 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
My parents are currently in here. Both need high care and this place has been doing a great job. The staff are really helpful and do a great job. It can be hectic most the times especially in my dads dementia area. These nurses really need a pay rise for what they deal with daily. I praise them so much.
After being at another age care facility and now transferred to Glendale Werribee we couldn’t believe the difference. Glendale have such caring staff and my mother in law is so much more calm and relaxed we’re the other place (st Vincent care Werribee) had no idea. Thank you to the staff at Glendale age care Werribee especially Jo & Bec .
Maria I believe her name is, was extremely rude to me as walking in. I normally wait 5 minutes max with the nurse out the front for the covid test to come back negative. Today no nurse was there waiting out the front so I did it myself, I waited 2-5 min utill I saw it was a clear negative, then tried walking in. She stopped me and had the rudest tone ever saying “you didn’t wait 10 minutes go back out there” I know she’s trying to do her job but if she just said it in a friendly tone I would of been more than happy to wait the full 10 min. I went back to the front and another nurse was there waiting for his results to come back. I was there for another minute when he just told me to go in because no one ever waits 10 min. Once I walked in she said “you need to sign in” in a very angrier tone, I told her not to speak to me in that tone and she shut right up.
Rated 1 out of 5.
Showing 10 of 26 reviews