A well run facility, staff are friendly and helpful
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1 Victor Street, Chatswood NSW 2067
Deposits (RAD) $632,100 to $910,750
Daily payments (DAP) $145.99 to $210.35 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Care: low, high, dementia and palliative. single units with ensuite
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Dougherty Apartments in the 2026 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2026 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated November 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Dougherty Apartments met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $13 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Ensuite bathroom, Overbed table, Furnished room, Built in wardrobe, Bedside table
The organisation that runs this home reports inclusive activities, inclusive policies and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
1 Victor Street, Chatswood NSW 2067
Visits are by arrangement with the home. Call Dougherty Apartments to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 38 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Dougherty Apartments reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
1 Victor Street, Chatswood NSW 2067.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
A well run facility, staff are friendly and helpful
This Establishment is so amazing. The professionalism, care, kindness, friendliness and cleanliness is second to none, and the knowing that my loved one is extremely well looked after at this facility. It makes me and my loved one Very happy. I highly recommend this Establishment for your loved one. It's a 5 stars experience. My loved one agrees.
Rated 5 out of 5.
When I went with my partner to visit my mum (we were wearing masks), I was very upset to see that people are walking in on the weekend and not wearing a mask and have no intention of doing so, this a risk for all the residents that live there, including my mum (who was very ill before from Covid). There are signs all over the door and inside to wear a mask. They have already had outbreaks of Covid before there. They are very vulnerable people and Covid is serious. Think of others and follow what the signs say, wear a mask or don't come. 😷. I have been trying to contact the Supervisor regarding this problem and I have not heard back, I'm very disappointed.
Rated 5 out of 5.
Receptionist staff was extremely rude and obnoxious. The receptionist staffs need an going training for some professional improvement. I had been told off and me feel like a unworthy off going in there. I made aware I got pulled up and talked at like primary student and felt very humiliated and embarrassed about the whole ordeal.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 4 out of 5.
It's okay for the aged and disabled
Showing 10 of 13 reviews