TB
Tamara B.
5 January 2026Rated 5 out of 5.
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120-140 The Entrance Road, Erina NSW 2250
Deposits (RAD) $350,000 to $550,000
Daily payments (DAP) $80.84 to $127.03 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Woodport Aged Care Centre is a welcoming and supportive home with a strong sense of community. Services include 24-hour permanent residential care, memory support, palliative care and respite (short-term) care. Eligible residents can also access in-house NDIS services. You can enjoy the Centre's gardens and courtyards, koi pond and teahouse, plus a range of activities and programs. The Centre is managed by a dedicated team of professionals who go beyond the clinical to ensure that residents feel comfortable, safe and at home. Family, friends and supporters are also encouraged to be part of the Centre's community. Other features include fully-furnished rooms, freshly cooked meals prepared on site, exercise & wellbeing programs, visiting health specialists and pastoral & chaplaincy services.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Woodport Aged Care Plus Centre in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated April 2026
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Woodport Aged Care Plus Centre met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $16 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Overbed table, Ensuite bathroom, Furnished room, Pleasant decor, Bedside table, Built in wardrobe, Cooling and heating
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
120-140 The Entrance Road, Erina NSW 2250
Visits are by arrangement with the home. Call Woodport Aged Care Plus Centre to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 43 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Woodport Aged Care Plus Centre reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
120-140 The Entrance Road, Erina NSW 2250.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 5 out of 5.
Rated 4 out of 5.
I would like to pass on my sincere thanks to Lanie Sagun - Centre Manager of Woodport Aged Care Centre in Erina NSW owned by the Salvation Army Organisation. The amazing support they have given my mother during her Respite stay was extended twice during my time off as a carer for health treatments was absolutely phenomenal. From Lanie Sagun to her Team Lead Bronwyn Dickson who looks after all nurses including the administration staff was something I've never experimented from any other Aged Care where I put my mother in the past. Their professionalism is very much appreciated which has not gone unnoticed. It has been such a positive experience communicating with each one of them in just under 3 months, they have all shown my mother and myself as a carer their kindness, care, and professionalism. Not only by supporting my mother during her stay, but most importantly, it helps me progress with my own treatments whilst battling mental health. One thing i learn from all this experience, the care and happiness i keep receiving every time i come around to visit my mother puts so much confidence in me by trusting them, especially the care nature of their administration officer who greets all visitors at the front desk (Debra) really makes a big difference before I even go in to see my mother. Debra is a very special kind lady who i adore so much. To Lanie Sagun, having you as a Centre Manager has been exceptionally impactful on me and my mental health. I am very grateful for the opportunity you have granted my mother and myself as a carer. The way you lead your team is admirable and constantly inspires me. Thank you for your outstanding leadership and the way you handle issues as they arise and find practical solutions with ease. My mother would also like to pass on her sincere thanks to some of your staff who she has made a close bond with, such as Sam who runs all your activities, and all nurses she can't remember names, she has been talking about how special they all were towards her whilst residing in your Facility. I hope you continue to lead your team into more future excitements to provide all your residents more joy to live comfortably. You are knowledgeable, decisive, and resilient, and I could not imagine someone else leading your team. Thank you once again for your continuous support towards my mother and myself when she was residing in your Facility. May God Bless you and all your staff members with families. With my sincere gratitude and personal kindest Regards. I would give you 1000 plus marks out of 10 scores. Whoever is going to read my remarks, I recommend this great place for your elderlies or anyone in your families.💝🙏
Visiting family and sometimes a friend
Rated 1 out of 5.
Just picking up customer
There were friendly and seemed caring, but there are not enough staff. People call for help repeatedly and no one responded. The doors shut and are unattended at 4 pm so you can’t visit easily. There is no mobile phone coverage so you can’t Skype remote family from the room. There was a phone but not in the room. It took me 4 days of trying to successfully ring in to speak to my Mom. My Mom was left in her room alone and immobile with no TV or entertainment for 1.5 weeks. She slept or looked at the wall. She was showered, changed, fed and medicated. But that was it.
Knowledgeable. Much beauty.
I'm very disappointed to say the least. My family moved my father-in-law here for emergency respite (He has advanced dementia). We ended up taking him straight to hospital after only 8 days because his legs & feet were so swollen & discoloured. We were not notified of his health at any time! He also said he was "Starving", so we have no idea how often the residents are fed. Very traumatic & heartbreaking.
Excellent service wonderful food very caring staff