PS
Peter S.
14 March 2026Great service and friendly staff
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60 Allchurch Avenue, Benowa QLD 4217
Deposits (RAD) $380,000 to $550,000
Daily payments (DAP) $87.76 to $127.03 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Churches of Christ Care Lady Small Haven Aged Care Service is a 74-bed, residential service offering a range of personal care, therapies and accommodation options. The service is nestled in beautiful bushland and is conveniently co-located with the Retirement Village, which can be beneficial for people who may have changing care and accommodation needs. Located in Benowa, close to the heart of the vibrant Gold Coast, the service offers a loving, friendly environment with a real sense of community and family. The dedicated and loyal staff focus on providing individualised care for each resident as their needs change. Residents and visitors can join in celebrations, activities and worship in the large community hall, which accommodates 50 people. There are extensive secure walking paths on the 10-acre site, with shady areas, raised garden beds and views to neighbouring parkland and sporting fields. You will be part of our warm and caring community.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Churches of Christ Lady Small Haven Aged Care Service in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2022
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Churches of Christ Lady Small Haven Aged Care Service met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $18 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Bedside table, Cooling and heating, Ensuite bathroom, Furnished room, Overbed table
The organisation that runs this home reports cultural safety and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
60 Allchurch Avenue, Benowa QLD 4217
Visits are by arrangement with the home. Call Churches of Christ Lady Small Haven Aged Care Service to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 48 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Churches of Christ Lady Small Haven Aged Care Service reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
60 Allchurch Avenue, Benowa QLD 4217.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Great service and friendly staff
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 4 out of 5.
Rated 5 out of 5.
The majority of Carers at Lady Small Haven are actually very Caring... 💆♀️💆 Considering... 🤔 The overwhelming time schedules 🏃♀️ demanded from so few dedicated hands 🤲 (those whose hands actually get dirty) for so little 🤏💸 recompense...
Rated 5 out of 5.
Rated 1 out of 5.
A good and caring place for your loved ones when it is necessary. However their electronic temperature check in is difficult to work out if no staff available to help. But a clean place and efficient staff.
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