JC
Justin C.
26 May 2026Rated 3 out of 5.
Loading the aged care home
Sirius Avenue, Hope Valley SA 5090
Deposits (RAD) $550,000 to $750,000
Daily payments (DAP) $127.03 to $173.22 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
RAD $550,000
DAP $127.03 a day
Extra service single rooms with private ensuiteRAD $700,000
DAP $161.67 a day
Ground Floor Single rooms with private ensuiteRAD $750,000
DAP $173.22 a day
First Floor Single Room with Private EnsuitePrices as the facility states them. Confirm current prices and fees with the facility.
Highercombe Residential Care Home is nestled in a peaceful street in the leafy suburb of Hope Valley. Inside, the home is warm and welcoming and a vibrant place to live and spend time. Family and friends are welcome to visit at any time. The thoughtfully designed, modern two-storey building offers easy garden access for ground floor residents, while those upstairs can enjoy beautiful views of the surrounding area. Highercombe features two-storey accommodation with 122 single rooms, each with an adjoining ensuite. The contemporary home is well planned and offers ground floor residents access to an outdoor garden, while upstairs residents, take in stunning views. Residents can use the onsite gym, enjoy the shady courtyards during the warmer months, and engage in Highercombe’s vibrant social program that brings people together.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at ACH Group Residential Care - Highercombe in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. ACH Group Residential Care - Highercombe met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast is cooked fresh; Lunch is cook chill; Dinner is cook chill, and 36% of food is made on site. The home spent $15 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Built in wardrobe, Cooling and heating, Overbed table, Furnished room, Pleasant decor, Bedside table, Ensuite bathroom
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
Sirius Avenue, Hope Valley SA 5090
Visits are by arrangement with the home. Call ACH Group Residential Care - Highercombe to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 46 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. ACH Group Residential Care - Highercombe reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
Sirius Avenue, Hope Valley SA 5090.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 3 out of 5.
Rated 5 out of 5.
This place is so very very bad. I can never get through on the phone, today I rang 12 times with no answer, and it's not the first time!!!!!! Awful, rude staff. Please dont leave your loved ones here
Rated 5 out of 5.
Excelent care center for elder people. Nice and tidy place
Quality aged care, well organized and loving , competent staff. Highly recommended.
No care for elderly with medical problems, staff what they have appear poorly trained food is good.
You hear horror stories but not coming from here. Great staff, great facilities and great operation. Communication is excellent - even during Covid
Rated 5 out of 5.
Rated 1 out of 5.
Showing 10 of 18 reviews