Rated 1 out of 5.
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9 Pendraat Parade, Hope Island QLD 4212
Deposits (RAD) $425,000 to $550,000
Daily payments (DAP) $98.16 to $127.03 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Lions Haven for the Aged has operated its facility since 1992. Since opening we have experienced a growing demand for quality, comfortable and secure Aged Care in the North Gold Coast area. Lions Haven is an approved and accredited Aged Care Facility with ageing in place. We are a 115-bed facility providing High and Low Care, which includes a 20 bed Secure Unit. Located on the Northern End of the Gold Coast (next to Sanctuary Cove), Lions Haven has a 61 bed single storey complex and our new 54 bed multi storey complex where each resident enjoys their own room, which comes complete with en-suite and outside patio/balcony area. Our modern facility offers a safe and comfortable environment to ensure quality of life, safety and welfare of our residents, staff and visitors. Residents have the freedom to enjoy life in a homelike atmosphere where families and friends are most welcome.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Lions Haven For The Aged in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated October 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Lions Haven For The Aged met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $18 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Overbed table, Furnished room
The organisation that runs this home reports inclusive activities, inclusive policies and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
9 Pendraat Parade, Hope Island QLD 4212
Visits are by arrangement with the home. Call Lions Haven For The Aged to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 47 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Lions Haven For The Aged reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
9 Pendraat Parade, Hope Island QLD 4212.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 1 out of 5.
Please ask questions about the CEO’s genuine understanding and longevity in the aged care arena and and clinical or aged care experience.
Rated 5 out of 5.
it's a beautiful to place to stay and as a staff they made me feel like family. Thanks for the opportunity
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
My father spent his last year of life here. The staff were very caring but so overworked and short staffed they couldn't give him the help he needed. He would sit in pain but the staff didn't have time to move him. His last two days were spent in pain all day and soiled pants. We spoke regularly to admin for support for him, they always agreed and never did anything. The doctor on my first visit told me to not visit him any more as he needed to accept his situation. We all have very sad and angry feelings about this place.
Showing 10 of 27 reviews