I live nearby and hear the screaming of residents at the facility. We all have had nightmares as you don’t easily get the memory of someone pleading for help out of your mind. Especially when it’s occurring regularly for hours. I have seen people running down the street absconding and when I alerted staff they said that they didn’t have enough people to go after them. After the first few times I stopped bothering to go in as staff were not interested. There is rubbish outside from the residents throwing stuff over the fence and staff just dropping discarded items such as masks and gloves outside their cars. When staff park, it is almost never in the provided carpark but as close to the entry as possible usually on the verge so residents can not see around the corner past them, creating a dangerous traffic hazard. Those without cars are always ladies whose husbands will drop them off and intently watch them enter and leave from the middle of the road blocking all traffic. If you beep the horn or ask them to move they will follow you and threaten you. Just the worst place filled with the worst people looking after vulnerable people.
Loading the aged care home