Rated 5 out of 5.
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1A The Avenue Street, Malvern East VIC 3145
Deposits (RAD) $800,000 to $1,600,000
Daily payments (DAP) $184.77 to $369.53 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Compared only with the government’s own targets, averages and national figures.
Rooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Malvern East Horizons is a luxurious and welcoming Care Community set in a quiet residential suburb, surrounded by leafy neighbourhood parks. Our Care Community is designed to offer the best in residential aged care, providing a warm and friendly environment with the highest standards of support. With a focus on personalised care, we ensure every detail of your daily life is considered, helping you feel at home and supported to live your best life.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Malvern East Horizons Care Community in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $17 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Ensuite bathroom, Overbed table, Furnished room, Built in wardrobe, Pleasant decor
Visit
Address
1A The Avenue Street, Malvern East VIC 3145
Visits are by arrangement with the home. Call Malvern East Horizons Care Community to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 38 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Malvern East Horizons Care Community reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
1A The Avenue Street, Malvern East VIC 3145.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 5 out of 5.
My father recently spent six weeks staying at Malvern East Horizons in Respite Care. He was extremely satisfied with his stay so applied to transition into permanent aged care. Unfortunately he passed away before he could transition but the staff were wonderful throughout his stay. He had severe mobility and health issues, but the staff did their best to help ensure he was included in as many activities as possible and made to feel welcome. He was also very satisfied with the way the nurses, personal carers and resident doctor did their best to make his stay as comfortable as possible. The facilities are extremely impressive, the room comfortable and well appointed, the staff friendly, the food of high quality and I would have no hesitation in recommending Malvern East Horizons to anyone considering residential aged care.
My father, Max, has been a resident of Horizons in Malvern East for almost two years and has become an active and valued member of the community. It is a light‑filled and welcoming place, with many thoughtfully designed spaces for social activities, physiotherapy, quiet reflection, and a café at the heart of the community where residents and their families can come together. The managers and carers are consistently caring, dedicated, and knowledgeable, and they provide genuine support not only to residents but also to their families. While my father was initially hesitant about the transition into aged care, he has since formed meaningful friendships and embraced new opportunities that simply would not have been available had he remained at home.
Rated 5 out of 5.
Malvern East Horizons has been a fabulous experience for us in finding an excellent aged care facility for our father, Don . In particular our dealings with Param, Customer Support Manager and his team has been second to none. His professional and friendly approach have made, what can be an otherwise difficult task,easy and enjoyable. Full marks👍
Mum had a respite stay for a few weeks and was looked after with great care. The location was wonderful and the rooms looked more like modern hotel suites than a care facility. The staff were very attentive and my mum was very happy with her stay.
I very much enjoyed my 3 weeks of respite care at Horizons The amenities and location were highly congenial and I loved my room and outlook and the experience gave me a great mood lift for my recuperation. The staff were exemplary in being sensitive to my needs and I was made to feel very welcome and at home. Finally I very much enjoyed the high standard of the food at meal times. In all I had a very happy stay and will be using Horizons as my first port of call in the event of future respite needs. Rod Niemack
Placing my mother into respite was something she really didn’t want, and as a family we were very anxious about it. From the moment she arrived, the staff showed such kindness, patience, and genuine care that it completely changed her experience. She is now happy, comfortable, and feels truly cared for. The compassion and dedication of the staff have given us enormous peace of mind, and we are deeply grateful for the outstanding respite care they provide. I cannot recommend this facility highly enough. Thank you Roman, Paramveer, Montana and all the staff at Horizons.
Rated 5 out of 5.
Rated 5 out of 5.
Showing 10 of 22 reviews