Rated 5 out of 5.
Loading the aged care home
352 Sydenham Road, Sydenham VIC 3037
Deposits (RAD) $550,000 to $700,000
Daily payments (DAP) $127.03 to $161.67 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
Do you manage this provider?
Claim this profile to manage details, respond to reviews, and access provider tools.
The Australian Government’s published results for this home
As the government publishes them for this home.
Rooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
As an Aeralife community, Watergardens captures the heart and soul of home. Residents enjoy a sense of belonging, connection to the wider community and a feeling of safe haven. The home is a place where smiles are shared and every resident is celebrated. Its prime location ensures easy access to shopping, dining, and entertainment, making it perfect for residents and families to enjoy outings and quality time together. With a person-centred approach to care, residents are supported to make choices by being involved in everyday decisions about their care and daily life. We communicate openly and respectfully, and involve families and loved ones in line with the person’s wishes.
Residents and families
Daily life
In the rooms: Bedside table, Built in wardrobe, Cooling and heating, Ensuite bathroom, Overbed table, Furnished room
Visit
Address
352 Sydenham Road, Sydenham VIC 3037
Visits are by arrangement with the home. Call Aeralife Watergardens to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Staff
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Aeralife Watergardens reported one on site around the clock in 1 of the 1 months reported, from June 2026 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
352 Sydenham Road, Sydenham VIC 3037.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Facilites are clean and modern however clinical and habitually shortstaffed. The limited number of carers that work are so lovely. Our family had some concerns and spoke to management who lacked follow up or timely acknowledgement. Rooms are good size and have regular activities which is great for socialising. Nice facility however would not recommend if you are after efficient service. Staff are polite yet stressed (probably because theyre shortstaffed all the time). Location was perfect for my family so we could visit daily however wasnt a good fit for us. Onboarding of a new resident needs more clear communication around processes, feeling comfortable and welcomed should be a priority with new residents and perhaps more support for families who are new to this whole process. Surrendering a loved one to Aged Care is not an easy decision, a bit of empathy and support goes a long way in order to settle families and residents into their new "home". Thank you for looking after my Dad for the short period we had him in, however I do not recommend this facility based on our own personal experience.
Rated 5 out of 5.
Rated 4 out of 5.
Rated 4 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Showing 10 of 41 reviews